Unique and professional email addresses based on your domain!
Professional Email Questions Answered!
Why would I want to have a professional email plan?
Having an online presence is central to a company’s identity. Careful consideration should be made when deciding on which domain name best represents your business, as well as what website design and functionality serves that purpose. Your email address should be no different – it is a crucial component of your professional image and brand.
Consider how your company is perceived if you passed out a business card with the email address email@example.com, versus firstname.lastname@example.org. Perception matters. Professional domain-based email services help you look more professional with customers and promotes your website and company (and no provider ads are in your face or sent out in the body of your email!). In fact, customers are 9 times more likely to choose a company with a professional email address. An added marketing benefit is that every time you send an email from your domain-based address, you’re putting your domain name in front of customers. This helps them remember your site, and encourages them to visit.
What is the difference between POP and IMAP?
POP is included in all of our hosting plans, whereas IMAP is only found in our Ultimate Email Plan. POP stands for Post Office Protocol, and was designed as a simple way to access a remote email server. POP works great across devices IF you access your email through the web-based webmail interface. It has limitations if planning to “pull” or “download” the email to different devices because the files will not be synced.
IMAP stands for Internet Message Access Protocol, and was designed specifically to eliminate the limitations of POP. In short, IMAP allows the same webmail access as our POP accounts, but you can also access your emails using any email client on any device and have everything synchronized. For example, if you delete an email on one device, that change will synchronize across all devices.
Which plan should I choose?
This depends largely on whether you want IMAP functionality, and what kind of space requirements you have. Most of our clients are best served by the Ultimate Email plan due to the cross-device syncing it provides – very important in today’s mobile-intensive business world! The Ultimate Email plan also allows unlimited storage across five separate email accounts, something that is very useful for those who save most email or regularly receive large files.
If you plan to access your email primarily through webmail (browser-based access), and storage space is less of a concern, then the personal or business email can suit your needs. You can upgrade at any time if you decide you need more email space or IMAP functionality.
Is SPAM protection included?
Yes! We have spam setting preferences built into the Webmail interface, which allows you to set behavior for filtering spam and adding email addresses to your Allowed List or Blocked List.
You can turn your spam filter on or off, specify how to handle email messages that are identified as spam, and select the level you want to use for filtering. Adding an email address or domain name to your Blocked List treats email messages from that email address or domain as spam and filters them based on your spam settings. Adding an email address to your Allowed List allows you to receive any message from that email address or domain.
Can I use one of these email plans with a domain I have hosted elsewhere?
Yes! To accomplish this you would simply need to point your MX records to us. MX records are located in your DNS zone file – these route email messages sent to your domain name to your email account with us. If your MX records do not point to where your email services are setup, you cannot receive email. Don’t worry – we can help you accomplish this task!